Dr. Kaveh Bazargan is an Assistant Professor in Human-Computer Interaction (HCI) at the Department of Sociotechnical Systems Management, Faculty of Management, Shahid Beheshti (National) University of Iran, the founding chair of ACM SIGCHI Iran Chapter and elected chair of the SIGCHI Research-Practice Interaction (RPI) Community. He is also an expert member of IFIP TC 13 on Human-Computer Interaction. He holds a Ph.D. in HCI, a Master of Advanced Studies in Information Systems from the University of Geneva (UNIGE) and a Master's degree in Applied Mathematics from the Swiss Federal Institute of Technology, Lausanne (EPFL). He has worked in the areas of User / UX Research, Usability Engineering, UX Management / Strategy and sociotechnical systems evaluation since 2007. He believes information systems development should meet both organizational and individual challenges & needs, thus all relevant human factors should be incorporated into the design process and system development life cycle as early as possible. His long-term research topics focuses on assessing & improving UX/Usability maturity, strategy and leadership towards transformations for empowering citizens with e-skills in a complex, networked & changing world.