Usability Testing methods- What are we observing and why?

When conducting usability testing, what do you measure and why? How do you capture metrics and what you should be measuring?

In this World Usability Day exclusive web seminar, we will discuss usability testing observation metrics and best practices.

Agenda:

1. Usability Testing metrics: What are the things you should be measuring? How to measure qualitative vs. quantitative data (e.g. satisfaction vs. effort).

2. Usability testing observation best practices: Do you measure time on task every time? What do you need to do a good job capturing metrics if you are doing "quick and dirty" discount usability or "guerilla" testing, without undermining your own efforts?

3. New tool for usability testing logging: LiveLogger. Just released this week, we will review a new  usability test logging application. We will review the new LiveLogger interface and discuss what the tool does, how it captures and reports on usability testing metrics.

Summary: In this 1 hour live web seminar (held twice on World Usability Day), we will review usability testing observation best practices.

Length: 60 minutes

Who should attend: People new to usability testing or want to conduct rapid usability testing; usability managers; user experience team; anyone responsible for user advocacy or usability testing.

Can't attend the event? Check out this poster: The Importance of User Experience. This poster is being presented in many countries this year for World Usability Day...) Currently translated into 20 languages!

Poster translations (bottom left)