The new Internet Revolution and its usability lessons

Arthur is an award-winning writer, analyst and commentator on Internet, mobile and business and consumer technologies. He heads the World Wide Worx research organisation, leading groundbreaking research into how change is affecting businesses large and small. Clients of the research include South Africa’s major financial institutions and corporations, Government departments and agencies, and international organisations.

He leads World Wide Worx’s annual research into Small and Medium Enterprises (SMEs), the largest survey of SMEs in South Africa, and has researched Internet access in South Africa since 1994. His early research into the size of the Internet user population established the trend lines for Internet growth in this country. World Wide Worx has also provided the first market statistics for 3G and WiMAX uptake in South Africa.

Arthur has authored 15 books, including South Africa’s best-selling IT book yet, "The Hitchhiker's Guide to the Internet", and the current guide to mobile technology, “The Hitchhiker’s Guide to Going Mobile”. Through Penguin Books, he has also published five books on urban legends. He is a regular speaker at conferences, universities and corporate events and has presented his insights to audiences across the world.

He lectures and provides expert presentations which cover the past, present and future impact of technology, the Internet and the new telecommunications landscape on business, management strategy, media and entertainment.