The Airport User Experience - travel delays in Shanghai

As part of a User Research project in China this month we are running in depth interviews in both Shanghai and Dalian. We arrived at Shanghai airport yesterday (7 July 2008) taking the super fast Maglev from the city expecting to take an afternoon flight to Dalian. Well ... that was yesterday and this is today and we are still waiting (fog over Dalian apparently making it hard to land the plane). The plus side is its forced us into a situation to sit at the airport for a longer time than usual and provides a nice opportunity to better watch airport operations when a flight is delayed.http://www.apogeehk.com/articles/TheAirportUserExperience-TravelDelaysInShanghai.html